We are a family business built on a foundation of strong customer service values
We offer an extensive range of quality, value for money tools and machinery. Our premium service is delivered by a team of friendly, efficient and knowledgeable staff.
- Over 40 years of experience in the tool and machinery industry
- Extensive stock range and availablity of high performing, quality products
- Competitive pricing- online, in store and over the phone
- FREE expert advice to help you choose and use the right tool for you
- Award winning customer service - before and after you purchase
- FREE next day delivery on UK orders over £50*
Buy with confidence from Axminster...
The Buy With Confidence Scheme provides you with a list of local businesses - including us - that have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.
The performance of members is continuously monitored via the Citizen's Advice Consumer Service and through customer feedback. The scheme is directly administered by local authority Trading Standards Services.
Located in the South West of England and predominantly distributing across the UK, Eire and mainland Europe, Axminster Tools & Machinery has established itself as a market leader in the mail order tools and machinery industry offering a friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.
Axminster sources products from all over the world as well as supporting a number of specialist UK companies. With over 17,000 products lines, a multitude of brands and ranges are brought together on the website and in the stores. Axminster has long been recognised as holding the most extensive range of tools, machinery, accessories and consumables in the UK.
Supportive marketing materials provide customers with additional opportunities to benefit from promotional and further value for money product offers. Axminster's business success is underpinned by providing a quality service that customers can depend upon, including free technical advice when needed and a fast and efficient delivery service. A dedicated customer services team provides professional support to customers in terms of product returns, delivery information, faults and problems.
Through innovation, competitive pricing and a commitment to service and satisfaction, Axminster's business continues to grow.
Corporate Social Responsibility
Modern Slavery and Human Trafficking Act Statement 2016
As part of its wider Corporate Social Responsibility Policy, Axminster Tool Centre Ltd believes that everyone has the right to work in an environment free from harassment, abuse or unprofessional conduct. This belief extends to our suppliers, wherever they may be located.
As such we undertake to audit a percentage of our suppliers every year, either ourselves or with the assistance of our Agents on the ground in the Far East. All new suppliers are required to agree to respect our values.
Our Procurement team have been trained by the Chartered Institute of Procurement & Supply in awareness of these issues.
Hayley Jones (Purchasing Director - February 2016)