About Us

We are a family business built on a foundation of strong customer service values

We offer an extensive range of quality, value for money tools and machinery. Our premium service is delivered by a team of friendly, efficient and knowledgeable staff.

  • Over 40 years of experience in the tool and machinery industry
  • Extensive stock range and availablity of high performing, quality products
  • Competitive pricing- online, in store and over the phone
  • FREE expert advice to help you choose and use the right tool for you
  • Award winning customer service - before and after you purchase
  • FREE next day delivery on UK orders over £50*

Buy with confidence from Axminster...

The Buy With Confidence Scheme provides you with a list of local businesses - including us - that have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.

The performance of members is continuously monitored via the Citizen's Advice Consumer Service and through customer feedback. The scheme is directly administered by local authority Trading Standards Services.

Trading Standards Approved

Company profile

Located in the South West of England and predominantly distributing across the UK, Eire and mainland Europe, Axminster Tools & Machinery has established itself as a market leader in the mail order tools and machinery industry offering a friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.

Axminster sources products from all over the world as well as supporting a number of specialist UK companies. With over 17,000 products lines, a multitude of brands and ranges are brought together on the website and in the stores. Axminster has long been recognised as holding the most extensive range of tools, machinery, accessories and consumables in the UK.

Supportive marketing materials provide customers with additional opportunities to benefit from promotional and further value for money product offers. Axminster's business success is underpinned by providing a quality service that customers can depend upon, including free technical advice when needed and a fast and efficient delivery service. A dedicated customer services team provides professional support to customers in terms of product returns, delivery information, faults and problems.

Through innovation, competitive pricing and a commitment to service and satisfaction, Axminster's business continues to grow.

Corporate Policies

Corporate Social Responsibility

Axminster Tool Centre Ltd is a professional and environmentally conscious organisation, which acknowledges the impact that our operations may potentially have on the environment. Find out more by using the links below.

Diversity and Social Mobility

Axminster Tool Centre Ltd is committed to valuing and promoting diversity and social mobility throughout its Company and recognises its talented and diverse workforce as a key competitive advantage. Our growing business success is a reflection of the quality and skill of our people. We define ourselves as a family company and therefore through diversity and our Social Mobility Programme we can support our staff and our local communities. To us as a business, a diverse workforce is the bedrock of commercial survival. We have the ability to recruit the best talent from a range of backgrounds right on our doorstep.

Social mobility is the movement of individuals, families, households or other categories of people within or between social strata in society. Social mobility drives growth and creates a highly skilled workforce; putting people in the right jobs for their talent.

By being diverse through our people and operations, we can deliver a strategy which will enable us to succeed and excel in our services and offering. The Company is working towards an environment that is based on inclusiveness, where all employees can develop their full potential, irrespective of their race, gender, marital status, age, disability, religious belief, political opinion, or sexual orientation. The Company recognises that each employee brings their own unique capabilities, experiences and characteristics to their work.

Axminster Tool Centre Ltd believes in treating all people with respect and dignity. To value and identify various behaviours and barriers that discrimination can take and understand the negative effect these can have on the Company and its employees and customers. We strive to create and foster a supportive and understanding environment in which all individuals realise their maximum potential with the Company, regardless of their differences.

Health and Safety

Our policy is to provide safe and healthy working conditions, equipment and systems of work for our employees and provide adequate information, training and supervision to ensure this. We also undertake, where reasonably practicable, to operate with due regard to the health and safety of persons who are not our employees.