Win a Gift Card worth up to £500!  Reveal our Christmas Giveaway plus festive delivery info & opening hours

Need to contact us?

Check our opening hours for the festive season

12 Days of Christmas Giveaway

Win a Gift Card every day until 12th December!

Free Delivery* & Easy Returns

Find out everything you need to know including last order dates

Click & Collect in store

Visit your local store, we have lots of events planned this month

Axminster Guarantee

Axminster 3 Year Guarantee

The Axminster 3 Year Guarantee is available on Hobby, Trade, Industrial, Model Engineer and Engineer Series machinery plus Axminster Air tools and CNC Technology mills and drills.

It's probably the most comprehensive free guarantee ever - buy with confidence from Axminster! So sure are we of the quality, we cover all parts and labour free of charge for three years!

  • Look for the icon and put your trust in Axminster
  • Optional Service Plan for Industrial Series machinery
  • No registration necessary - just keep your proof of purchase
3 Year Axminster Guarantee

The details...

Look for the icon

It’s probably the most comprehensive free guarantee ever - put your trust in Axminster!

The right machine

We have categorised our range to help you buy the right machine for the job - read more...

Keep your receipt

You don't need to register your new machine to benefit - just keep your proof of purchase.

Free parts & labour

So sure are we of the quality, we cover all parts and labour free of charge for three years.

The Guarantee is transferrable from owner to owner in the first three years but you must have original proof of purchase. Should we need to replace a machine in the first three years the guarantee will still continue to be effective from the original purchase date.

We will repair or replace at our discretion and will collect only from a UK mainland address, irrespective of the original delivery address.

The Guarantee assumes that you have bought the correct machine for the required operation, in accordance with our guidelines; have operated and maintained it in accordance with the instruction manual; and that all cutting machines will be used with a blade which is sharp and serviceable at all times. It does not cover consumable items purchased with the original product, including original blades or abrasives.

Normal wear and tear, misuse, abuse and neglect are excluded and the machine should not have been modified in any way. Please do not attempt to service the product without first contacting us; we are happy to guide you but failure to do so may invalidate the guarantee.

Full Terms and Conditions can be found here. This guarantee does not affect your statutory rights.

Take it further... Axminster Service Plan for Industrial Series

How much does it cost?

Machines up to the value of £3,000 exc. VAT (including accessories):
£250 exc. VAT

Machines over the value of £3,000 exc. VAT (including accessories):
£400 exc. VAT

What's covered?

An Axminster Engineer will service your machine at 12, 24 and 36 months, replacing any machine parts as necessary free under the guarantee.**

For even greater peace of mind we recommend using our Installation and Commissioning service to set your machine up.

To find out more or to receive a specific quotation please contact our dedicated Industrial & Specialist team:

Please note: The Axminster Service Plan is a machine service at 12, 24 and 36 months and is not a maintenance plan. It does not cover regular maintenance of the machine which is the owner's responsibility. Terms and conditions apply please contact our Sales Team on 03332 406406 for more details.

*Available with Axminster Industrial rated machines only and must be purchased at time of sale
**Excludes consumables e.g. cutting knives, blades