Would you like to join the Axminster team?

Axminster Tools & Machinery has not only established itself as a market leader in the mail order tools and machinery industry but it is also our mission to be a quality employer. We feel we offer a competitive and attractive benefits package which retains and motivates our staff -

  • Training and support where required
  • Competitive salary and benefits package
  • A modern and friendly working environment

Have you considered an apprenticeship? Why not learn as you earn?

We love to nurture potential. To help people take their raw talent much further, to grow, develop and learn all the things they need to become an invaluable part of a team as well as plan their future careers. Through our successful apprenticeship scheme you can earn good money while you learn by challenging yourself every day and building your knowledge and experience. It will be a real job with real responsibilities and you will work with highly skilled people every day who will pass on their knowledge and experience.

Retail Merchandising Apprentice

Location - Head Office, Axminster

Position Type - Full time

Job Category - Retail Administration

Reports To - Retail Manager

Overall purpose

To learn and support Retail Merchandiser in generating and maintaining merchandising plans for all store grades and ensuring compliance in stores. This includes store design from initial concept to ensure large and small format stores use space efficiently without compromising customer flow and experience. To support the Retail Merchandiser in ensuring that store design and merchandising reflect and communicate product knowledge and education. To work in stores to understand merchandising principles and provide support on site for new store developments and refurbishments (this may include overnight stays and Saturday working). To support Retail Merchandiser with interactive and educational displays to be incorporated into the merchandising plans.

Key Responsibilities and Outcomes

  • To learn and keep up to date with product range and special offers
  • To support the management and maintenance of merchandising plans for small and large format stores ensuring they are current and stock is in stores relevant to plans
  • To support the Retail Merchandiser with design and develop engaging interactive displays
  • To help develop and implement promotional areas for stores
  • To support the Retail Merchandiser to lead on store design and customer flow
  • To attend new product meetings and understand range
  • Assist with store refurbishments or new store developments
  • Work in stores to appreciate the customer perception and merchandising principles
  • Work on site when carrying out a refurbishment or opening of a new store to assist with set up
  • Support the Retail Merchandiser in developing Merchandising Plans that reflect sales; prioritising product selection based on actual sales, lean stock holding, and increasing sales with associated products
  • Undertake development projects/tasks as determined by the department to aid development

Apprenticeship Outcomes

Through undertaking and achieving the Merchandising Apprenticeship you will be able to look at the role you perform alongside that of your colleagues and look at ways to improve individual and team performance. You will also cover all aspects of health and safety, IT and business knowledge which you will be able to understand at first-hand how they fit within the business. As an Axminster Tools & Machinery Apprentice you will be expected to use your own initiative, be proactive and have the confidence to "do the right thing".

Benefits of Apprenticeship

  • All training costs are provided by Axminster Tools & Machinery
  • Released for training with qualified dedicated partner
  • A national recognised qualification
  • A bright future

Company Values at this role level

Time Management - Maintains own work schedule and prioritises workload in order to achieve standards required. Completes tasks within their job role without being prompted. Adjusts their priorities to respond to changing demands in their role.

Team Work - Open to change and willingly adapts behaviour and work methods when needed. Works supportively with other members of their team to encourage and help them in their role. Gives feedback on team issues in a constructive and helpful manner.

Pride - Gives excellent customer service, internal and external. Is accountable for their own work, and takes ownership and responsibility for tasks. Suggests ideas and changes to improve their job role and department.

Support - Supports the Company's vision, mission and values. Understands the impact of their role on the department and Company. Works in a way which instils mutual trust and confidence in colleagues and teams. Treats others with respect and is sensitive and compassionate to their needs.

Retail Merchandising Apprentice

How to apply...

  • Click here to download an application form
  • Email us:
  • Apply in writing to:
    Human Resources Department
    Axminster Tools & Machinery
    EX13 5PH

Would you like to know more

Our ethos is that our employees are key to the Company's success; therefore, we believe that investing heavily in developing staff helps to achieve our Company Values. Explore the sections below to find out more...


Located in the South West of England and predominantly distributing across the UK, Eire and mainland Europe, Axminster Tool Centre has established itself as a market leader in the mail order tools and machinery industry offering a friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.

Axminster sources products from all over the world as well as supporting a number of specialist UK companies. A multitude of brands and ranges are brought together in our stores and website. Supportive marketing materials provide customers with additional opportunities to benefit from promotional and further value for money product offers.

The Company has fully embraced advanced technology and has an impressive presence on the web which showcases the complete range of products found in the catalogue together with the internet exclusive ranges.

Full use is also made of social media to include Facebook and Twitter. Axminster’s business success is underpinned by providing a quality service that customers can depend upon, including free technical advice when needed and a fast and efficient delivery service. A dedicated customer services team provides professional support to customers in terms of product returns, delivery information, faults and problems.

The Company is family owned and is run by two generations of the Styles family, ably supported by a Board of Directors and an Executive team supplemented by Managers and Team Leaders. The workforce is team orientated and every employee is engaged in a regular Core Briefing process which cascades down through the organisation by way of team meetings.

The Company operates a Group Personal Pension Scheme for all employees. You are eligible to join the scheme after three months satisfactory service. The Company will match the employee's contribution within certain limits based upon length of service and those set by the Inland Revenue. Minimum contribution limits per month also apply.

The Company also provides all members of the scheme with a 'Death in Service' benefit of a lump sum equal to one year's salary.

After one year's service the Company may, at its absolute discretion, provide an additional benefit over and above any entitlement to Statutory Sick Pay for absence due to sickness. A maximum of 12 weeks' sickness pay is payable in any 12 month period.

Each employee is entitled to 28 days holiday per year including all public/bank holidays.

The Company also awards extra holiday entitlement in respect of length of service which will increase to 31 days after five complete years of service.

The Company operates a policy that allows employees to take up to two paid days off work each holiday year, classed as 'Duvet Days', after one complete year's service.

This is a Government organised scheme that allows the employee to purchase a bicycle through Axminster Power Tool Centre Ltd and save a significant amount on the recommended retail price.

This is a scheme whereby payments to your registered childcare provider can be made direct from the Company to the carer. This will be done via salary sacrifice meaning that the Company will initially pay your carers and this will then be taken from your monthly wage packet. This saves you time, hassle and up to £1,196 a year in childcare costs as you will not have to pay any national insurance or tax on the money used.

Employees of APTC qualify for a discount upon goods sold by the Company.

15% reduction on membership fees for all Leisure East Devon gyms.

Providing an employee qualifies and has caring responsibilities, they are entitled to request a flexible working arrangement, on a permanent basis, in terms of changes to hours, location and pattern to work, to enable them to care for a child or adult.

To make an application for flexible working the employee must have completed 26 weeks service and must have not made an application for flexible working during the last 12 months.

The Canteen is a benefit to employees which provides subsidised food, internet facilities, snack machine, papers, sofa area and tea/coffee.

On-site parking at our offices, warehouses and stores.

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