Company Profile
Located in the South West of England and predominantly distributing across the UK, Eire and mainland Europe, Axminster Tool Centre has established itself as a market leader in the mail order tools and machinery industry offering a friendly and personal service to many thousands of customers ranging from trade professionals and businesses to amateur DIY and hobby enthusiasts.
Axminster sources products from all over the world as well as supporting a number of specialist UK companies. A multitude of brands and ranges are brought together in an annual catalogue of over 600 pages and 15,000 products. This catalogue has long been recognised as holding the most extensive range of tools, machinery, accessories and consumables in the UK.
Supportive marketing materials provide customers with additional opportunities to benefit from promotional and further value for money product offers. Axminster’s business success is underpinned by providing a quality service that customers can depend upon, including free technical advice when needed and a fast and efficient delivery service. A dedicated customer services team provides professional support to customers in terms of product returns, delivery information, faults and problems.
Through innovation, competitive pricing and a commitment to service and satisfaction, Axminster’s business continues to grow.
Company History
The company was originally established as a partnership in 1972 retailing from a tool shop in Chard Street, Axminster. The operation of the company expanded during the 70’s and 80’s into national shows and mail order. The acquisition of two further premises allowed for the expansion of warehousing and the diversification of the retail outlet.
During the 90’s the warehousing and mail order business moved to its current premises on Millwey Industrial Estate, Axminster. As the mail order business grew throughout the 90’s the company soon realised that further warehousing space would be needed and developed a second purpose built warehouse. At the same time Axminster built a small factory to house its growing engineering commitment.
Successful year on year growth into the 21st Century has resulted in the latest developments, which have established larger retail outlets and continued expansion of the warehousing.
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